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Privacy Policy

Effective: January 1, 2025
Last updated: May 2025
Applies globally
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Our Privacy Commitment
Your trading data is deeply personal. We built TradingGrove with privacy as a core principle β€” not an afterthought. We do not sell your data. We do not share your trades with advertisers. We do not use your journal to train AI models. Your data exists for one purpose only: to help you become a better trader.
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Not Financial Advice
This Privacy Policy governs how we handle your personal data. As a reminder, TradingGrove is not a financial advisor. Nothing on the Platform constitutes financial advice, investment recommendations, or regulated financial guidance of any kind. All trading decisions are made solely at your own risk.
Table of Contents
01

Who We Are

TradingGrove ("we", "us", "our") operates the web application available at tradinggrove.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Platform.

For privacy-related queries, contact us at support@tradinggrove.com. We take all privacy concerns seriously and aim to respond within 2 business days.

02

Data We Collect

We collect only what is necessary to provide and improve the Platform. Here is a full breakdown:

Data Type What It Includes How Collected
Account Data Email address, display name, hashed password Provided by you at registration
Journal Data Trade logs, entry/exit prices, P&L, notes, tags, images, mood/confidence ratings Entered by you in the journal
Subscription Data Plan type, billing cycle, subscription status, expiry date Generated when you subscribe
Referral Data Your referral code, who signed up via your link, reward status Generated automatically
Usage Data Pages visited, feature interactions, session timestamps Collected automatically (anonymised)
Device Data Browser type, operating system, approximate region Collected automatically
Payment Data Payment method details, billing history Handled exclusively by Stripe β€” we never see your card number
Calculator Data Inputs and default values for calculators Stored in your browser only (localStorage) β€” never sent to our servers
03

How We Use Your Data

We use the data we collect for the following purposes:

We process your data on the legal bases of contract performance (to deliver the service you signed up for), legitimate interests (to operate and improve the Platform securely), and consent where explicitly provided.

04

What We Never Do

These are absolute commitments β€” not marketing language.

Free-tier users do see advertisements. These ads are not behaviorally targeted using your personal trading data or journal content. Ads are served contextually based on the page being viewed only.

05

Data Storage & Security

Your account data and journal content are stored securely in Supabase, our cloud database provider. Supabase implements Row Level Security (RLS) β€” a database-level policy that ensures your data is only accessible by you. Even at the database level, one user cannot query another user's records.

While we take reasonable and industry-standard precautions, no system is 100% immune to breaches. In the event of a security incident affecting your data, we will notify you promptly in accordance with applicable law.
06

Third-Party Services

To operate TradingGrove, we rely on a small number of carefully selected third-party services. We share only the minimum data necessary with each:

Service Purpose Data Shared
Supabase Database, authentication, file storage Account data, journal content, images
Stripe Payment processing & billing portal Email, subscription status. Card details handled by Stripe directly β€” we never receive them.
Google Fonts Typography IP address (standard web font request, no personal data)
Font Awesome (CDN) Icons IP address (standard CDN request, no personal data)

All third-party services are bound by their own privacy policies and relevant data protection agreements. We do not use analytics platforms such as Google Analytics, Facebook Pixel, or similar tracking services.

07

Browser Local Storage

The free Crypto Calculator and Forex Calculator save your default input values (account size, risk %, etc.) to your browser's localStorage. This data:

localStorage is also used to remember which referral reward modals you have already seen, so they don't repeat on every login.

08

Cookies

TradingGrove uses a minimal number of cookies, strictly necessary for the Platform to function:

We do not use tracking cookies, advertising cookies, or third-party analytics cookies. You may disable cookies in your browser settings, but doing so will prevent you from logging in to your account.

09

Your Rights

Depending on your location, you may have the following rights regarding your personal data. We honour these rights for all users regardless of jurisdiction:

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Right to Access
Request a copy of all personal data we hold about you.
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Right to Rectification
Correct inaccurate data in your Profile settings at any time.
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Right to Erasure
Delete your account and all associated data from your Profile page. Deletion is immediate and permanent.
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Right to Portability
Pro users can export all trade data as .json or .csv at any time from the journal settings.
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Right to Object
Object to how we process your data for legitimate interests by contacting us.
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Right to Restriction
Request we restrict processing of your data in certain circumstances.

To exercise any right, email us at support@tradinggrove.com. We will respond within 30 days. Most actions (name changes, data export, account deletion) can be performed directly from your Profile page without contacting us.

10

Data Retention

We retain your data only for as long as necessary:

11

Children's Privacy

TradingGrove is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a person under 18, we will delete that data promptly.

If you believe a minor has created an account, please contact us at support@tradinggrove.com.

12

International Data Transfers

TradingGrove serves a global audience. Your data may be stored and processed in data centres outside your country of residence, including in the United States where our infrastructure providers (Supabase, Stripe) operate.

Where such transfers occur, we ensure appropriate safeguards are in place in accordance with applicable data protection law, including reliance on Standard Contractual Clauses where required.

13

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or in-app notice.

We encourage you to review this page periodically. Your continued use of the Platform following any update constitutes acceptance of the revised Policy.

14

Contact Us

For any privacy-related questions, data requests, or concerns, please contact us:

TradingGrove Privacy
Email: support@tradinggrove.com
Website: tradinggrove.com

We aim to respond to all privacy enquiries within 2 business days, and to fulfil data rights requests within 30 days.